Notes Module

Using notes to run your property more efficiently

Notes Module

Notes Module

The Elina Property Management System comes with an incredibly versatile notes tool allowing you to record anything from maintenance issues to customer feedback, all of which will remain on the CRM once logged, or in the case of a maintenance issue, completed!

  • Record guest feedback and preferences
  • Post reminders to staff
  • Record and log maintenence issues

Notes can be attached to bookings, guest profiles or even accommodation profiles to record every single aspect of the guest experience no matter how small, both in front of house and behind the scenes.

Remembering a guest’s personal preferences or acknowledging and recording their feedback is essential to gaining repeat custom. If a staff member has not met a guest in person before, they can visit their profile and see any notes that have been recorded against them in order to get the best overview of who that person is and what that person likes before they have even walked through the door!

For more information on the in-built notes tool within Elina, request a demo with one of the team below!

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Some of Elina's features

  • Occupancy calendar

    Occupancy calendar

    View, make and move bookings with a visual breakdown of your property

    Rates and Promotions

    Rates and Promotions

    Set, manage and update your rates and promotions to maximise occupancy

    Distribution

    Distribution

    Sell your property worldwide by connecting to many of the world's leading online travel agents

  • Products and Services

    Products and Services

    Increase margins and enhance your offer with add-on products and services

    Integrations

    Integrations

    Further streamline operations by integrating Elina with your payment gateways, accounting packages & POS

    Email marketing

    Email marketing

    Targeted, automated, personalised email marketing for effective guest communications

  • Property management

    Property management

    Improved operations throughout your property

    Invoices and Accounts

    Invoices and Accounts

    Managing your property finances

    Staff Lounge

    Staff Lounge

    Tailor access within Elina for individual staff members depending on their role and responsibilities

  • Guest Profiles

    Guest Profiles

    Complete profiles for all of your guests

    Notes Module

    Notes Module

    Use notes to capture key information, to do's and reminders to help run your property more efficiently

    Reports

    Reports

    Extensive reporting tools for property management

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