Commununicate with guests pre arrival and post stay by email. Set up automated communications to market add ons or extras, give travel or key instructions.
Hanress your guest and company database to market promotions. Use Elina’s in-built tools for email marketing for serviced apartments, apart hotels and vacation rentals together with the guest management system. Group your guests by their stay history, as well as spend and purchase history, in order to ensure you are sending out relevant offers and promotions - quickly and easily.
- Target promotions to encourage repeat custom
- Create automatic emailing rules around arrival and departure dates
- Send pre-arrival messages
- Send post stay 'thank you' messages
- Prompt reviews, request feedback, even send birthday cards!
All this and more can be handled automatically and is included as part of your Elina property management software.
Communicating with your guests on this level can really improve guest relations, rebooking rates and feedback. For more information on how Elina's property and hotel email marketing tools and guest management software can help you with this, please fill in the form below!