Serviced Apartment Software
Serviced Apartment PMS: One System To Manage Multi-Location, Short, Mid and Long Stays
Cloud Software Safe & Secure Real Customer Service Questions Serviced Apartment Operators Ask
How do you manage short, mid, and long stays in one system?
Elina PMS brings short-stay online bookings, longer agent or company stays, and their different invoicing rules into one reservations calendar. It also supports negotiated rates, tax/VAT handling, and automatic processing for direct and OTA bookings.
How do you reduce manual work across bookings, billing, and guest communication?
Automation reduces repetitive tasks across the whole workflow: syncing rates, availability, restrictions, and reservations; taking payments automatically; applying the right billing rules for short and long stays; and using templates and inbox tools to send the right message to the right guest or company.
How do you keep multi-unit, multi-location operations under control?
Elina PMS lets you organise each building as an area, with flexible filters and custom fields for properties and units. That gives you one consistent setup that still works for both standard and unique property details.
Serviced Apartment Software
Channel Manager
2,000 + Channels
Manage from one login
Channel specific features
Reservations Management
Improve payment handling and costs
Automate processes
Guest, owner and company management
Booking Engine
Google GA4 linked
Flexible styles
Filters and geo location search results
Why Elina for Serviced Apartments?
Multi-channel distribution across OTAs and B2B 
Long-stay and company billing
Owner statements and revenue handling
Flexible invoicing and VAT support
Reporting by unit, building, and portfolio
Automation for arrivals, payments, and reservations
Channel Management: 2,000+ Channels
Popular channels for serviced apartments. Online travel agents, Booking.com, Expedia, AirBnB, VRBO, Google, Situ, Silverdoor and more. All part of the Elina serviced apartment software suite.
Cleyro Apartments Love Elina 
Customer Feedback
Dan, co-owner of Cleyro Serviced Apartments: “We have been using Elina for quite some years now, and are really happy with the software and the level of service we receive. The team at Elina are always very responsive to any issues and are continuously improving the system. We have developed a close relationship with elina and they always ask for our feedback and suggestions on further ways in which we think Elina can help Cleyro”
How We Help
How Elina Serviced Apartment PMS helps you day-to-day.
Grow & Diversify Bookings
Increase the mix of channels you get both business and leisure bookings from. Be confident taking short, mid and long stay in how the software handles the booking.
Guest & Company Knowledge
Increase how much you know about your guests, companies and partners; improving insights, enabling more understanding, and building revenue creation opportunities.
Save Time & Automate
Reduce your daily manual tasks; automating payments processing, invoice creation, 3rd party bookings and providing easy to use tools to make manual tasks faster.
Performance Insights
We help you understand your businesses performance, providing real-time data reporting on revenue, reservations, properties and invoicing - enabling better decisions and planning.
Designed For Serviced Apartments
Smart features that are created for serviced apartments that will save you time and improve stakeholder experience, including: staff, guests, companies and owners.
Optimise Arrivals
Helpful dashboards that keep you on track day-to-day with arrivals, departures, notes, add ons, actions, bookings, revenue, invoices and more.
Interactive Calendar
Manage short, mid and long stay bookings in one calendar. View quotes and bookings by statuses. Custom filters for properties. Make, edit or check booking info.
Flexible Invoicing
Automate charge and invoice creation linked to companies, rates, properties and more. One off, weekly and monthly invoicing with VAT handling, deposits and credits notes.
Seamless Payments
Assign properties to their owners, calculate revenue owed per booking and issue credit invoices. Provide your owners a self service portal.
OTAs, Agency & Corporate
Create travel agency and company profiles, determine booking invoicing, rates and more automatically per reservation. B2B booking engine and more.
Reporting For Apartments
Over 40 reports designed with serviced apartment operators. You will find multi-level property reporting from unit to building, and detailed reservations info.
Website Experts
We have designed and developed websites for hotels, serviced apartments and vacation rentals for over 15 years - offering both pre-designed and custom designed websites that deliver for serviced apartments.
Website Design
Development
Search Engine Optimisation
Hosting
Google Analytics + Tracking
50+ Integrations
Elina PMS is built with APIs, allowing other apps and software to be connected to elina. Automate data flow in reservations, guests, door access, property content, rates and availability, finance, invoicing and more. This will save you time, improving your guests and staff experience.
Payments Marketplace
Explore our payments marketplace with five integrated gateways, like Stripe, and 50+ acquirers, including Worldpay and Barclaycard, for flexible, cost-effective payment processing options.
Currently Sponsoring SABA in 2026
SABA - Networking for Serviced Apartments.
If you are in the UK you can get involved here.
Features and Benefits for Serviced Apartment Operators
| Benefit to operator | Why it matters | |
|---|---|---|
| Short, mid, and long-stay handling | Manage every booking type in one system | Serviced apartments often mix nightly and monthly stays |
| Flexible invoicing | Reduce manual finance work | Corporate and extended-stay guests often need non-standard billing |
| Multi-unit visibility | Control portfolio operations centrally | Operators need to manage several units or buildings at once |
| Channel management | Keep availability and rates synced | Helps prevent overbooking and distribution errors |
| Reporting | Better financial and operational decisions | Portfolio-level visibility is important for scaling |