Hotel Management Software - elina pms for hotels

Our team love working with small to medium size hotels and boutique hotels with or without restaurants. Elina hotel management software can help you target your desired RevPAR, ADR, LOS. You can manage & move bookings and invoices easily and drive more direct business, and build more engagement and profiling around your guests. elina Hotel PMS software comes with the explore help area packed with helpful guides and tips for your teams learning and we have full phone and email support included in all three plans.

Case study: Hotel Pelirocco

Managing reservations end to end

Complete reservations management for all channels in one system, through the reservations calendar, guest profiles, charge statements for billing and invoices, check in and out and useful reporting

  • View todays arrivals and departures and check guests in and out quickly from the 'Today' dashboard
  • Be alerted to last minute reservations arriving today, missed payments from guests and other actions
  • Use the calendar to view, update and check details on reservations for 7 to 62 day view in the present, future and past
  • See the status of a reservation at a glance - so part paid, unpaid, checked in, checked out, overstayed, or whether a room is off the market due to maintenance
  • View and edit guest charge statements, create invoices or charges, move charges between guests or from a guest to a company and more
  • See and edit charges on a guest and reservation level. View invoices overall for a guest, view invoices on a reservation and individually.

Powerful search makes frontdesk easier

Save time with elina's powerful search. Find guests, reservations,  invoices, companies and help fast and see relevant info on screen, then view more or take an action

  • Responsive instant relevant search results
  • Search by name, email address, phone number, postcode - all whether partial or full
  • If you find multiple records you can click to view the correct one by using helpful icons
  • Find the status of rooms, whether a room is clean or dirty, or current staying guests in elina hotel management software
  • Find help by typing a ? then what you are looking for
  • Access explore help articles, guides and FAQs

Optimise your hotels revenue

  • The elina Occupancy Calendar allocates reservations to maximise occupancy using a clever algorithm
  • Use dynamic rules in elina to yield or reduce rates automatically and to offer rates in certain conditions, such as last miinute deals, or to improve reservations in shoulder periods
  • Distribute your hotel onto over 100 channels, with fast updates on rates, restrictions and pooled availability, receiving confirmed reserations quickly into elina
  • Charge reservations from OTAs using payment rules in elina to improve cashflow and reduce manual tasks
  • Use quick to run reports to check pick up and see visually your revenue, RevPAR and occupancy for the coming days and months

Automate processes with integrations

  • Choose a payment gateway to offer 3D secure payments in your booking engine and to send guests secure links to make payments to you, or to transact via your guest login
  • If you use ResDiary, elina has a version of our brilliant booking engine with a full table booking integration included, so guests booking can book their room and make table reservations for their stay

make smarter decisions

Learn from your data in the elina dashboards and reports. Use your reservations and guests data for better decision making.

Helpful Support team

Conceirge styles support from our elina cares team on phone and tickets. Plus included access to our Explore helpdesk.

2-way sync to other software

elina has 2-way interface API, which allows better integrations for data to flow both ways with 3rd party applications and software.

Guest engagement

Improve direct guest engagement using elinas tools, including the booking engine, guest login and guest profiles with stay information. Plus the marketing tools for identifying audiences

  • elina comes with a booking engine for your website and a guest login too
  • Increase direct bookings with a fast and easy booking engine

View videos of the elina Boutique.BE and the elina Smart.BE on our booking engine page under features

  • Upsell extras or add ons in the booking engine and guest login area, over the phone or during the stay
  • Set up as many automated pre-arrival communication to guests as you want and post departure
  • Communicate travel instructions, arrival info, area info and request reviews after they have departed

30+ helpful reports

Use the dashboards and reports in elina to help manage your hotel day to day and month to month

  • View performance of RevPAR, ADR and occupancy per for last month, current month and next month at a glance
  • Highly detailed reservations report with views per staff member booked, by stayed, booked or arrival dates and by sources, companies or statuses. Export to CSV for excel or PDF
  • Run management reports showing per day performance and metrics
  • Detailed charges and invoices reports. Search for statuses including: paid, pending payment, retry, overdue and cancelled

"elina hotel management software gives me advanced tools for managing revenue, rates, guests and companies. The booking engine has led to an increase in direct bookings from the visitors we get to our website, which has been great! I'd recommend elina to any general managers looking for affordable software that does more." Tom, GM, The Cow Dalbury

Set up your hotel PMS software for success

Tip 1: Registering guests

Use the guest registration generator on elina hotel management software to pre-complete the guest reg card. Just find the guest in elina via the Today dashboard, reservations or searching then select the registration card and select print to get the guest to sign against those details. Upload the guests ID as a note against the reservation by taking a picture and saving it

Tip 2: Managing group reservations

Use the group bookings in elina hotel PMS software to manage groups of guests. Allocate a lead guest and either have charges made all to the group leader or to each room individually. As you can move charges up until check out, you can manage who pays for which before confirming and closing the invoice / bill

Tip 3: Manage room deliveries with the housekeeping report

Use the housekeeping report to see which orders are required to be delivered for arrivals

Tip 4: link your free google analytics account

Take advantage of elina hotel management software having an enhanced ecommerce integration to Google Analytics. Link your account by adding the UA code into elina to see conversion and revenue on all your website traffic