Property Management System

Check our the most popular features of property management system and benefits in elina

reservations calendar 

  • Allocates automatically
  • Colour coded system
  • Move bookings easily

Our Reservations Calendar automatically assigns reservations from all booking channels that are connected including Booking.com, Expedia and AirBnB. The responsive calendar consists of quick tools and easy navigation. You are able to filter property type by area, type of accommodation, status, and booking window. You are also able to move, split, displace and replace bookings. Colour coded bookings and icons help staff by making it easy to identify attributes of each reservation. Advanced function includes opting to communicate maximum length of stay and spreading reservations fairly between owners of accommodation. Our features of property management system with the calendar is always just one click away! It’s located on the main navigation bar.

indsutry leading in-software search

  • Find guests by partial name, email, phone number or address details
  • Use to navigate or find tools in elina
  • Search for help videos and articles by using a ‘?’

With our intelligent and fast search, you are able to find guests effectively by partial or full name, email, phone number or address by our features of property management system. By this you can have an overview of reservations, invoices, details and task quick actions at a glance. This instant search result, leading to useful actions will save your team time. For example, when taking an inbound call - search for the phone number to find the guests details in an instant. Or checking if a guest has paid all invoices, search their name, choose the right guest based on stay or other info and check invoice statuses on screen.

real-time dashboard

  • See to do lists at a glance
  • Click through to take action
  • Overview of performance

Beautiful real-time dashboards with daily actions and performance views. Useful info on check in and check out, notes, orders, recent reservations and important info, such as staying guests with outstanding invoices, or amended reservations from channels. Use filters to check reservations made recently that are due to arrive today! Switch to performance view to see occupancy, RevPAR and average daily rate for last months, current month and next month. Click on screen to link to the action in elina, to make daily tasks faster with our features of property management system

in-software Self Service help

  • Videos, articles and tips
  • Search ‘?’ to find help
  • Click the ‘?’ on a page to see helpful content

Our support services are helpful to get tips, info and videos at point. You are able to click on the question mark on any page to learn anything you may be needing help with. Feedback on elina is super quick and easy, with our team on the phone or email. Stumble on an error – we make it fast to report, using as much information as we have from your session to solve it as quickly as possible.

invoicing and payments

  • Assign invoice rules to companies or channels
  • Automate invoicing using rules of reservation
  • Connect a payment gateway to automate payments

Automate invoices and charging of payments effectively. Be able to assign different invoice rules to guests, companies, channels and owners. If you feel there are problems with any invoicing, it is easy to identify missed or overdue invoices easily. You don’t need to go through several stages to check important information that you need to view quick anymore. Check account balances for guests, companies and owners at a glance! Pay with multiple payment methods, making it simpler for splitting payments.

revenue

  • Dynamic rules to create additional rate categories
  • Set limitations and restrictions on rates
  • Making rate decisions based on rates calendar

Control your rates, deals, packages and dynamic pricing rules from elina for both direct and external reservations. Whether you are a serviced apartment, vacation rental or hotel, you can control your end price on various channels. Be able to set daily rates according to property/room type, change price for a selected period of time by room type. Easy to update restrictions using advanced or quick options, changing it per day of the week for minimum and maximum stay restrictions. Rate relations (sometimes known as parent/child rates or derived pricing), enabling you to set up incremental pricing and automating within your pricing structure.  Use dynamic rules to be able to create additional rate categories such as advanced purchase. For further revenue management, use yield management rules based on occupancy levels. Saving you time by making rate decisions easier. Go further and use a connected algorithm and market information powered RMS – see our integrations page.

upsell

  • Upsell add ons during reservation process
  • Make extras available on any day of stay
  • Report on sales from upsell

Upsell by creating and marketing add-ons or extras to your guests to increase revenue. elina features of property management system offers extras via the phone as your staff go through the booking process in elina, or in your website, via the elina booking engine, or in the elina guest login. Have the ability to inform housekeeping of items or services to be delivered efficiently from orders. Set up categories such as food and beverage, housekeeping, local events, room service gifts – anything you want. Offering add ons to guests can improve their experience and stay. Guests will often pay for convenience and score better on reviews.

Works for all your team, wherever they are

Unlimited users

login_owners

Control user permissions 

centralised_management

Mobile responsive 

Asset 1

Property management system features list 

Dashboard

  • Daily overview of reservations and tasks 
  • Monthly performance overview

Reservations calendar

  • Make, move or split a reservation
  • Extent reservations
  • Cancel reservations
  • Check booking details
  • Automatically import reservations from OTAs

Reservation & Quote creator 

  • Search reservation options on dates
  • Email a reservation quote
  • Upsell extras/add-ons
  • Override invoice rule
  • Add a note 
  • Manually override rates
  • Apply net rates 
  • Confirm quote/reservation
  • Edit reservations 
  • Group reservations 

Housekeeping, orders, maintenance 

  • Daily housekeeping to do list
  • View future housekeeping by days
  • View order delivery list
  • Create & manage maintenance requests

Notes

  • Create & manage notes on reservations and internally on topics including maintenance within the business

Payments

  • Charge deposits and pre-payments
  • Charge on check out or arrival
  • Charge using weekly or monthly intervals, either pro-rata, period, pro-rata or per period
  • Manually process a card
  • Automate charging payments through connected payment gateway provider

Invoices

  • Create an invoice template
  • Automatically send invoices
  • Automate sending of invoices to Xero, if using Xero as accounting software

Finance

  • Check guest, company, owner and overall balances
  • View main, tax, VAT and deposits accounts payments
  • Process payments on invoices or credit
  • View deposits held, outstanding and owed
  • Allocate cost of sale to a booking source

Revenue, rates, inventory

  • Manage rates in a calendar with 90-day view
  • Create & manage dynamic rates based on rules
  • Create & manage packages
  • Create & manage room / rate relations
  • Create & manage add ons
  • Create & manage fees
  • Distribution manager with strategic controls for arrival windows and inventory
  • Take properties off the market and label the reason

Integrations manager

  • Manage mapping to connected software or apps per type or unit 

Search & action

  • Search or partial search guests names
  • Search or partial search phones numbers
  • Search address and postcode
  • Search invoice numbers
  • Search reservation numbers
  • Quick overview of guest including reservations, invoices and contact info
  • Quick actions including make or edit booking, view guest profile, or invoice
  • Search ? and type in to find FAQs and guides on that topic
  • Search for a function or page in elina and get quick results to click on and go straight there

Guest profiles

  • Collect standard information and more including documents, multiple addresses, multiple cards, notes history
  • Assign to a company
  • Assign a credit limit
  • View reservations history and number of times a guest has stayed, or is booked to stay

Company profiles

  • Link to all connected guests
  • Assign a company admin who manages account and can monitor and approve reservations from traveling staff
  • View and edit company details, and view reservations, invoices and account balance

Rental owner profiles and management

  • Create and view rental owner profiles including standard information and more including documents, multiple addresses, multiple cards, notes history
  • Link to owned rental properties in the system for tracking, billing calculations and communication
  • Set up fixed, or percentage withholding, so earnings after your fees and use this in monthly reporting to rental owners
  • Enable owner to have a number of free nights they can take back without approval, or must request (dependent on setting)
  • Organise a lead owner and connected other named parties for a property or properties
  • Assign owners per defined period, or overall

Property content 

  • Create and edit property content per area, type and unit including accommodation name, persons accommodates, bedrooms and bathrooms
  • Add and remove property photos
  • Create and edit property descriptions, both short and long
  • View and label property amenities/facilities
  • Find & add geo-location coordinates for pin-pointing on a map
  • Add additional language content
  • Publish content to the booking engine

Manage booking engine

  • View and edit fonts and colours
  • Add in scripts to run in the booking engine
  • View and edit urgency and social messaging
  • Add and edit new languages 

Currencies 

  • Add currencies accepted and manage conversion rates

Reports 

  • Over 40 helpful reports across reservations, revenue, accounts and operations
  • Export to excel or CSV

User management/staff profiles

  • Create, view and edit staff profiles
  • Unlimited users
  • Set a logout limit if inactive
  • Assign permissions levels to staff which can limit access
  • View staff activity level
  • Edit or reset password

In-software support

  • Click the ? and see on page help including relevant videos, FAQs and guides for basic support and advanced learning

Explore elina

  • View and request an integration to a partner software or app
  • View latest release notes
  • Find videos, guides and FAQs
  • Communicate with us. Request help or report something

Training system 

  • All customers get a mirrored training system for staff training and testing

Settings manager area

  • Settings managers have the option to manage additional settings