All-In-One PMS Channel Manager
Elina PMS Channel Manager
Experience the next level! All-in-one channel management built within Elina PMS. Over 2,000 channels, including Booking.com, Expedia, AirBnB, Agoda, Google Hotels and more, there are popular OTAs, specialist channels, corporate and relocation, meta, GDS and CRS options. Get fast 2-way syncing on rates, restrictions, reservations and content, with settings to help you manage how much inventory, and what prices, you want to make available via Online Travel Agents.

- Report invalid cards directly from Elina
- Automatically charge card, or payment method, on due date, whether guest card or virtual card.

- Map room category to individual listings, or map room category to single listing
- Work on confirmed (instant) booking, or on a by request (approval) basis.

- Access Expedia's group of channels, including: VRBO, Hotels.com, Wotif, Travelocity, Orbitz
- Handle direct credit cards or virtual credit cards.



One Login to Manage All Your Inventory
Channel Management Features
Popular
- Fast set up (sync in future bookings from Booking.com, AirBnB and Expedia)
- Easy-to-use screens
- One login (manage within Elina PMS)
- Pooled inventory
- Real-time updates
- 2-way XML sync
- Content push and content sync for supported OTAs
- Browse OTAs / channels and add / map
- Map to individual listings or types (ie studio with 5 the same maps to either 5 separate listings with 1 each, or one listing with 5)
- Channel connections and mapping overview
- Auto imports of adults and children to reservations
- Base Rates and dynamic rates created in elina are mapped to channels
- Special requests from guests sync on bookings as a note
- Channel logs tracking updates in PMS Channel Manager.
Specific
- Instant book or by request via AirBnB
- Consecutive availability (on/off)
- Displaced bookings reduce inventory on channels (on/off)
- Charging guests cards and supplied payment methods automatically that are connected to a booking (settings)
- Cut off times in days (settings)
- Rolling booking window (settings)
- Choose which charges (extras or fees) to sync from channels
- Map unlimited rates types, and handle mark ups / mark downs to and from the channel
- Map to multi brands / listings on one channel from the same properties
- Control price mark-up by adjusting prices for the end OTA channels
- Manage your availability per channel, using rules to limit inventory for specific periods, or rolling windows like 90 days
- Continuous (also known as consecutive) availability - choose to accept booking and split, when availability is across two or more rooms.


OTA Inbox
Improve the experience of your staff and guests by using the OTA inbox - one messaging hub to read and reply to questions from online travel agent bookings.
- Receive and send messages to and from guests from AirBnB and Booking.com
- Notifications of new messages
- Assign messages to team members to follow up
- Auto identifies guest reservation
- View key reservation information in the same screen
- Task a team member
- Have confidence your team have replied quickly to all guests questions.


Booking.com Specific Features
- Reporting invalid card details from Elina PMS directly to Booking.com
- Automatic charging of virtual cards on the correct day
- Ability to sync the same properties to multi-brand listings on Booking.com, ie 1 building with 4 types of room / apartment in Elina can be mapped to brand A listing in Booking.com, brand B listing in Booking.com, brand C listing etc.

Reservation Fees Import Handling
The fees handling process described for reservation imports from channels in this software offers several clear benefits for customers:
- Flexible Fee Treatment Options
Users can choose how additional fees and taxes from channel reservations are handled via a master setting. The options to ignore fees, incorporate them evenly into nightly rates, or import them as separate fees provide control and adaptability aligned with different business needs and reporting preferences. - Accurate Financial Representation
By allowing fees and taxes to be imported as distinct entities connected to each reservation, customers get a more precise view of revenue streams—fees are tracked explicitly, improving financial transparency and reporting. - Consistency in Pricing and Totals
When fees are integrated into nightly rates, the system ensures the overall reservation total matches what is sent from the channel, with careful handling of rounding errors. This guarantees the nightly pricing data remains consistent with the total amount charged, reducing reconciliation issues. - Automated Fee Creation and Linking
The system automatically creates and links fee items if they do not exist, and assigns appropriate department, VAT level, and service type based on setup. This automation reduces manual work and errors, ensuring fee data is complete and compliant with accounting requirements. - Improved Reporting and Analysis
Imported fees are visible in reservation records and reports, enabling customers to analyse their additional revenue from fees and taxes separately from room rates, which can support better pricing strategies and business insights. - Security and Privacy Considerations
Notes on failed imports are created excluding sensitive information such as card details, ensuring that the system respects privacy while still capturing important booking data for troubleshooting. - Uniform Reservation Management
Consistent import and update rules prevent duplicates and ensure modifications or cancellations are handled correctly, maintaining data integrity across disparate channel sources.