Elina PMS Video Testimonials
Here's what some of our customers say
Elina has really helped our business from an operations point of view and also a management point of view. The reporting features to track things like where the bookings are coming from, how long they're staying for, what's the average length of stay, what's the lead time from the time of booked is really useful for us...
Being an aparthotel without a 24-hour front office, business process automation is key. Elina PMS has helped us to achieve the desired automation saving up to 30 work hours per month. Furthermore, I have worked with a range of Property Management Systems, and the support at Elina is the best I have come across. The online training section features a lot of helpful articles and videos, and the onsite training we received from Siggi was outstanding. The concierge team responds within the same day, and their support is highly qualified. Elina also integrates well with best-of-breed partners such as channel managers, payment gateways and Snapshot, a specialized business analytics tool. I can highly recommend Elina PMS to other aparthotels or serviced apartments.
We have used Elina for about five years now and have nothing but praise for the company and its product. It is at the forefront of cloud-based PMSs and offers a great integrated email marketing package as well as everything you would expect around property management, guest databases, invoicing, housekeeping etc. It also integrates well with other software such as channel manager.
We have worked with other PMS products in our hotels the past - (some of them from name brands) - but Elina is so much better and at a very competitive price. Their "hands on" management style and excellent customer service is very reassuring for us as owners, and for our staff. As owners we like to be able to monitor the business, day to day. Elina gives us lots of options to accomplish just that. Elina is reliable and the staff love the functionality and efficiency. We have had the software in our hotel for 5 years now, and never experienced a problem. Over the years we have requested that Elina added some features that we felt were missing, and this was promptly done and is now an integral part of the software. A good PMS is never "static", but needs to be in constant development in partnership with the users to keep up with the ever changing market.